About Us
Welcome to DIRAS Homes & Lifestyle, an independent UK-based online retailer specialising in curated homeware, décor, kitchenware, and lifestyle products. We operate from Crawley, West Sussex, and serve customers throughout the United Kingdom with a focus on reliability, transparency, and customer care.
Our business was founded with a simple goal: to make quality home and lifestyle products accessible at fair prices, supported by responsive customer service. Every item we list on our store is sourced from reputable UK distributors and suppliers, and we only offer products that meet our internal standards for quality and practicality.
Our Commitment to Your Security
We take customer privacy and data protection seriously. We do not store credit card details, nor do we rent or sell our customer list. Your personal information is handled securely at all times through trusted payment processors and encrypted systems.
Customer Support
If you need help selecting products or have questions about your order, our team is here to assist.
Mobile & WhatsApp Support: Weekdays, 9:00am–6:30pm GMT — 07936 438621 (Out-of-hours WhatsApp support is available through the same number.)
Email Support: sales@dirashomesandlifestyle.co.uk
Orders can be placed online 24 hours a day, 7 days a week.
Shipping Information
Where We Ship: We currently ship within the United Kingdom. International shipping is generally not available. Please use a physical UK address for delivery.
Shipping Charges
£6.95 for orders under £99.99
Free shipping for orders of £100 or more
Our Values
As an online retailer, we believe in straightforward, trustworthy e-commerce. That means:
- Accurate product information
- Clear pricing
- Honest delivery timelines
- No exaggerated claims
- No hidden fees
- Responsive customer service
We are continually expanding our product range and improving our processes to ensure a smooth shopping experience for every customer.
If you have any questions about our products or services, we're always happy to help.