Terms of service

Last updated: August 4, 2026

Overview

Welcome to Diras! The terms “we”, “us” and “our” refer to Diras. Diras operates this store and website, including all related information, content, features, tools, products and services (the “Services”). Diras is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

1. Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing or purchasing, you may be asked to provide certain information (e.g. email address, billing, payment, and shipping details). You represent and warrant that all information you provide is correct, current, and complete, and that you have all necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

2. Our Products

We have made every effort to accurately represent our products in our online stores. However, colours and product appearance may differ depending on your device, screen settings, and configuration.

We do not warrant that the appearance or quality of any products or services will meet your expectations or be identical to depictions in our online stores. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction on a case‑by‑case basis.

3. Orders

When you place an order, you are making an offer to purchase. Diras reserves the right to accept or decline your order for any reason. Your order is not accepted until Diras confirms acceptance and processes your payment. Please review your order carefully before submission, as Diras may be unable to accommodate cancellation requests after acceptance. If we do not accept, change, or cancel an order, we will attempt to notify you using the contact details provided.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

4. Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices may differ from those offered in physical stores or by third parties. Promotions may have separate terms; if there is a conflict, the promotion terms govern.

You agree to provide current, complete, and accurate purchase, payment, and account information, and to promptly update your details (including email address, credit card numbers, and expiry dates) so we can complete transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorised to use such card; (iii) charges will be honoured by your card company; and (iv) you will pay all charges at posted prices, including shipping, handling, and applicable taxes.

5. Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.

6. Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their design, selection, and arrangement, are owned by Diras, its affiliates, or licensors and are protected by intellectual property laws.

These Terms permit you to use the Services for personal, non‑commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, or transmit any material without our prior written consent. Nothing in these Terms grants you any licence or rights under any patent, trademark, copyright, or other intellectual property of Diras, Shopify, or any third party. All rights not expressly granted are reserved by Diras.

Diras’s names, logos, product and service names, designs, and slogans are trademarks of Diras or its affiliates or licensors. You must not use them without prior written permission. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. Other names, logos, and slogans are the trademarks of their respective owners.

7. Optional Tools

We may provide access to third‑party tools as part of the Services, which we neither monitor nor control. You acknowledge that such tools are provided “as is” and “as available” without any warranties, representations, or conditions, and without endorsement. We have no liability arising from your use of optional third‑party tools.

Any use of these tools is at your own risk and discretion, and you should review the terms of the relevant third‑party providers. Any new features or tools added to the Services will also be subject to these Terms.

8. Third‑Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded functionality). We are not responsible for examining or evaluating the content or accuracy of any third‑party materials or websites you choose to access. If you leave the Services to access these materials, you do so at your own risk.

We are not liable for any harm or damages related to your access to third‑party websites or your purchase or use of any products, services, resources, or content on them. Please review the third‑party’s policies and practices carefully before engaging in any transaction. Complaints, claims, or questions regarding third‑party products should be directed to the third party.

9. Relationship with Shopify

Diras is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Diras. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Diras, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Diras.

10. Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit will be transmitted to and shared with Shopify and third parties that may be located outside your country of residence. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

11. Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty‑free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may use this licence to operate, improve, and promote the Services and to exercise our rights and obligations under these Terms.

You represent and warrant that: (i) you own or have all necessary rights to your Feedback; (ii) you have disclosed any compensation or incentives received; and (iii) your Feedback complies with these Terms. We are under no obligation to maintain Feedback in confidence, pay compensation, or respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any intellectual property or these Terms.

You agree that your Feedback will not violate any third‑party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Further, your Feedback will not contain libellous, unlawful, abusive, or obscene content, or any virus or malware. You may not use a false email address, impersonate others, or mislead us or third parties. You are solely responsible for the accuracy of your Feedback. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

12. Errors, Inaccuracies and Omissions

Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

13. Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

  • for any unlawful or malicious purpose;
  • to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  • to infringe upon or violate our intellectual property rights or those of others;
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person;
  • to transmit false or misleading information;
  • to send, knowingly receive, upload, download, use, or re‑use any material that does not comply with these Terms;
  • to transmit or procure the sending of any advertising or promotional material, including “junk mail,” “chain letter,” “spam,” or any similar solicitation;
  • to impersonate or attempt to impersonate any other person or entity; or
  • to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that may harm Diras, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to:

  • upload or transmit viruses or any other type of malicious code that will affect the functionality or operation of the Services;
  • reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
  • collect or track the personal information of others;
  • spam, phish, pharm, pretext, spider, crawl, or scrape; or
  • interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

14. Termination

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.

15. Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant its accuracy, completeness, or usefulness. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from reliance on such materials by you or any other visitor.

EXCEPT AS EXPRESSLY STATED BY DIRAS, THE SERVICES AND ALL PRODUCTS OFFERED ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON‑INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR‑FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

16. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL DIRAS, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

17. Indemnification

You agree to indemnify, defend, and hold harmless Diras, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of: (1) your breach of these Terms or the documents they incorporate by reference; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defence and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non‑monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defence, including by providing relevant documents.

18. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed. Such determination shall not affect the validity and enforceability of any remaining provisions.

19. Waiver; Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written (including any prior versions of the Terms).

20. Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations without our prior written consent; any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

21. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Diras is headquartered. You and Diras consent to venue and personal jurisdiction in such courts.

22. Headings

The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

23. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

24. Contact Information

Questions about the Terms of Service should be sent to us at sales@dirashomesandlifestyle.co.uk.

Our contact details:

Store Name DIRAS
Email sales@dirashomesandlifestyle.co.uk
Address No. 5 Britten Close, Crawley, UK, RH11 8XQ
Phone (+44) 7709 309725

Last updated: August 4, 2026