Contact information
Last updated: August 4, 2026
We value your questions, feedback, and enquiries. Please find our full contact details below. Our customer service team is available to assist you with order queries, product information, delivery issues, and any other matters relating to your shopping experience.
Our Details
| Trade Name | Diras |
| sales@dirashomesandlifestyle.co.uk | |
| Phone / WhatsApp | (+44) 7936 438621 |
| Postal Address | Diras, 5 Britten Close, Crawley, RH11 8XQ, United Kingdom |
Customer Service Hours
Our team is available to respond to emails and phone enquiries during the following hours:
- Monday – Friday: 9:00 AM – 5:00 PM (GMT/BST)
- Saturday – Sunday: Closed
- Bank Holidays: Closed
We aim to reply to all email enquiries within 1–2 working days. For urgent matters, please call us during our operating hours.
How We Can Help
Please use the contact information above for the following:
- Order status and tracking queries
- Reporting damaged, defective, or missing items (please include your order number and photographs where applicable)
- Delivery access or address changes
- Product information and availability
- General enquiries about your shopping experience
For formal correspondence, including legal notices or data protection requests, please write to us at our postal address.
We look forward to assisting you.